How to Add Shipping Dimensions to Products

Measurement Settings

Shipping requires that you add dimensions and weights to your product listings.

However, prior to adding weights and dimensions to your product listing, first you need to configure the units.

To choose the unit of measurement for your weight and dimensions, go to the Seller Dashboard > “Settings” > “Products”:

To choose the unit of measurement for your weight and dimensions, go to the Seller Dashboard > “Settings” > “Products”:

product dimensions

Once you have done this, then you can edit a product’s weight and dimensions by selecting the “Shipping” tab on the Product Page.

Screenshot on 2014-05-15 at 16-39-53

*Enter all values in decimal form, without special characters (e.g., 12 or 12.5). All fields must be set.

What to do When Shipping Rates Seem Too High

Shipping rates that seem too high is most likely caused by weight and dimension settings for your products.

We suggest going to the shipping carrier’s website and entering product dimensions and weight to see what rates are returned. 

If you find that the rates don’t work for you, the next best options would be Flat Rate Shipping.

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