Craftrina’s Electronic Communications Policy 

Craftrina’s Electronic Communications Policy: Craftrina is required to provide you with certain information in writing. This Electronic Communications Policy describes how we’ll provide that information to you. 

This policy is a part of our Terms of Use. By using any of Craftrina’s services, you’re agreeing to this policy and our Terms of Use. 

Information Craftrina Will Send You 

Craftrina will sometimes need to send you important messages about your use of Craftrina’s website, mobile apps or other services (collectively, our “Services”). This policy covers all of those messages, including the terms, policies and user agreements applicable to your use of the Services, billing statements, transaction information, privacy disclosures, tax statements and other legal documents that will be provided to you electronically (collectively, the “Electronic Communications”). 

Communications Will Be Sent Electronically

Under this policy, you give your consent for Craftrina to provide you with the Electronic Communications (including all legal terms and legally-required disclosures) electronically. You also agree that your agreement with electronic terms and disclosures has the same legal effect as if you had signed an agreement on paper. For example, if you click a button on Craftrina’s website electronically, and language appearing next to the button informs you that you will agree to certain terms by clicking the button, then your click of the button will have the same legal effect as signing an agreement on paper. 

Delivery of Information

Craftrina may provide you with Electronic Communications (a) by emailing them to you at the email address listed in your Craftrina account, (b) by posting them on the Craftrina website or mobile applications, or (c) by making them available via a website designated in an email notice to you. 

Technical Requirements to Receive Electronic Communications

In order to receive Electronic Communications, you must have the following: 

  • A computer or mobile device 
  • A connection to the Internet 
  • An internet browser that supports 128-bit encryption, with cookies enabled
  • An active email address 
  • Sufficient electronic storage space on your computer’s hard drive or other data storage unit and/or an installed printer to print disclosures

Withdrawing Consent for Electronic Communications

You may withdraw your consent to receive Electronic Communications at any time by submitting a request to us at: 


398 First Street 

Antioch, IL 60002 

Please Note: If you withdraw your consent to receive Electronic Communications, such withdrawal will only be effective after Craftrina has had a reasonable period of time to process your withdrawal (usually 3 months). Additionally, if you withdraw your consent to receive Electronic Communications, and Craftrina is required to send hard copies of communications, Craftrina may cancel your access to the Services. 

In order for Craftrina to send hard copies, you must have a current mailing address on file in your Craftrina account. Craftrina reserves the right to charge you reasonable fees to cover the costs of sending you hard copies of Electronic Communications. 

Updating Your Contact Information

To ensure that you receive Electronic Communications, you should make sure that the contact information in your Craftrina account is accurate. Craftrina is not responsible for your failure to receive Electronic Communications if you failed to update your contact information. 


Last updated on Feb 13, 2020 

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