How we Authenticate Items on Craftrina
As marketplace experts, our in-house moderation team analyzes the digital content of product listings to determine certain aspects of authenticity. Items being sold are considered authentic based on product images and information.
When an item has passed authentication review, you may see the Digitally Authenticated icon card on the listing page:
If you do not see the Digitally Authenticated icon card on a listing, we may not require digital authentication for this item, or our moderation team has not reviewed the product listing yet.
If you would like to confirm the authenticity of an item posted for sale on Craftrina, please reach out to our support team to have our moderation team digitally authenticate the listing.
For Sellers Only
If you notice that one of your product listings has not been Digitally Authenticated by our moderation team and it’s been five days or longer, please reach out to our support team and we will review and digitally authenticate your product listing.
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